Payment Information

Last updated: October 21, 2026.

Quick summary

Complete payment through Shopify checkout. The payment methods available for your order and the order total are displayed before you place it. Do not send payment credentials by email or pay a personal account outside checkout.

Payment methods and order total

Available payment methods can vary by order, location, and checkout eligibility. The methods shown in checkout are the methods available for that order. Review the currency, item total, shipping, taxes, discounts, and final amount on the checkout screen before placing an order. Standard shipping is USD $0; any other amount shown for your order should be reviewed before you submit it.

Authorizations, declines, and duplicate-looking charges

Your bank, card issuer, or payment provider may display a pending authorization while it processes a payment. The timing and display of a pending or reversed entry depend on that provider. If checkout declines a payment, follow the instructions shown there or contact the provider. If a charge appears twice, check whether one entry is pending and whether an order confirmation was issued before trying again. Contact us with the order reference if you need help.

Security and payment questions

Enter payment details only in Shopify checkout. We will not ask you by email to send a full card number, security code, password, or verification code, and we do not direct customers to pay a personal account or use cryptocurrency outside checkout.

Approved refunds are returned to the original payment method under our Refund Policy. For help, email support@zensoe.com. Read our Shipping Policy and Terms of Service.