Shipping policy
Last updated: October 21, 2026.
Quick summary
We ship within the 50 U.S. states and the District of Columbia. Standard shipping is USD $0 with no minimum purchase. Processing is estimated at 1–2 business days; transit after dispatch is estimated at 2–4 business days, for a total estimate of 3–6 business days. Estimates are not guaranteed delivery dates.
Delivery region
We ship to the 50 U.S. states and the District of Columbia. We do not currently ship internationally or to U.S. territories or military addresses, including APO/FPO addresses.
Standard shipping and order total
Standard shipping is USD $0 with no minimum purchase. Review the complete order total, including any taxes shown by checkout, before placing an order.
Processing and transit estimates
Order processing is estimated at 1–2 business days, Monday through Friday, excluding U.S. federal holidays. Transit after dispatch is estimated at 2–4 business days. The combined delivery estimate is 3–6 business days. These timeframes are estimates and are not guaranteed delivery dates.
Alaska and Hawaii are included in the service region. Carrier availability and delivery timing can vary by destination; the options shown at checkout confirm what is available for a particular order.
Tracking and delays
When tracking is available, we will send tracking details after dispatch. Carrier scans may take time to appear. If an order is delayed before dispatch, we will notify you with an updated estimate and let you accept the revised timing or cancel the unshipped order for a prompt refund. After dispatch, use the tracking information and contact us if you need help.
Questions
Email support@zensoe.com or visit Contact. For returns, read the Refund Policy.